News — Important announcement

Temporary suspension and delay of international mail to some countries / regions

Important announcement News

Temporary suspension and delay of international mail to some countries / regions

Dear Customers: The novel coronavirus pandemic has caused many countries/territories to take measures such as stopping acceptance of inbound postal items as well as considerable suspension and reduction of flights from/to Japan. Accordingly, our transportation performance has significantly declined. Therefore, our temporary suspension of acceptance of international mail items, mainly EMS and parcel-post/letter-post items by air and SAL, started on April 2 will be extended for the time being from April 10. In connection with this measure, the destinations subject to partial or entire suspension will be 160 countries/territories in total. Items which have already been accepted and cannot be...

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